Privacy Policy

Privacy Policy

At Sids Services Plumbing & Heating, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our services, website, or other communications. By using our services, you consent to the practices described in this policy.


Information We Collect

  1. Personal Information
    When you contact us, we may collect personal information such as:

    • Name
    • Phone number
    • Email address
    • Address
    • Payment information
  2. Non-Personal Information
    We may automatically collect non-identifiable information, such as:

    • Browser type
    • IP address
    • Pages visited on our website
    • Time and date of your visit

How We Use Your Information

We use the information collected to:

  • Provide plumbing and heating services.
  • Respond to inquiries or requests.
  • Process transactions and payments.
  • Improve our services and website experience.
  • Send notifications regarding appointments or follow-ups.

How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including:

  • Secure storage of payment data.
  • Regular updates to software and systems.
  • Restricted access to sensitive data.

While we strive to protect your information, no method of transmission or storage is 100% secure.


Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • When necessary to provide the requested service.
  • To comply with legal obligations or enforce our policies.

Cookies

Our website may use cookies to enhance user experience. Cookies allow us to analyze site usage and tailor content to your preferences. You can disable cookies in your browser settings.


Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request correction or deletion of your data.
  • Opt-out of receiving marketing communications.

To exercise these rights, please contact us at:
Phone: (617) 208-9699
Email: sid@sidsservices.com