Terms and Conditions
Welcome to Sids Services Plumbing & Heating. These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with these terms. Please read them carefully.
1. Services
Sids Services Plumbing & Heating provides professional plumbing and heating services. Service availability may vary based on location and scheduling. All work will be performed according to industry standards and agreed-upon estimates.
2. Estimates and Payments
- Estimates: All estimates provided are valid for 30 days unless otherwise stated.
- Payment Terms: Payment is due upon completion of the service unless prior arrangements are made. Accepted payment methods include cash, credit card, and checks.
- Late Payments: Late payments may incur additional fees.
3. Cancellations and Rescheduling
- Cancellations: Appointments must be canceled at least 24 hours in advance. Failure to cancel within this period may result in a cancellation fee.
- Rescheduling: We will accommodate rescheduling requests based on availability.
4. Warranties and Guarantees
- Workmanship Warranty: We offer a [insert warranty period] warranty on our workmanship.
- Material Warranty: Any materials used are subject to the manufacturer’s warranty.
- Exclusions: The warranty does not cover damage caused by misuse, neglect, or unauthorized modifications.
5. Limitations of Liability
To the extent permitted by law, Sids Services Plumbing & Heating is not liable for:
- Incidental, indirect, or consequential damages.
- Delays caused by circumstances beyond our control (e.g., weather, supply chain issues).
- Pre-existing conditions in your plumbing or heating system.
6. Customer Responsibilities
- Provide accurate information regarding your plumbing or heating issues.
- Ensure safe and clear access to the worksite.
- Notify us promptly of any concerns following the completion of service.
7. Use of Website
- Content: The content on our website is for informational purposes only and may not be copied or redistributed without permission.
- Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the content or practices of these websites.
8. Privacy
Your use of our services is also governed by our Privacy Policy.
9. Dispute Resolution
In the event of a dispute, we will work to resolve it amicably. If a resolution cannot be reached, disputes may be resolved through mediation or arbitration under applicable laws.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of these changes.
11. Governing Law
These terms are governed by the laws of Massachusetts.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Phone: (617) 208-9699
Email: sid@sidsservices.com
These Terms and Conditions are designed to ensure a transparent and professional relationship with our customers. Thank you for choosing Sids Services Plumbing & Heating.